Privacy Policy

Last Updated: January 15, 2025

At Zenithron Corp, we understand that your privacy matters deeply. When you choose to explore mental health studies and self-development with us, you're sharing personal information that deserves careful protection and transparent handling.

This policy explains exactly how we collect, use, and safeguard your data throughout your learning journey. We believe in straightforward communication about these important matters — no legal jargon that obscures what we actually do with your information.

Questions about your privacy? We're here to help.
Email: [email protected] | Phone: +442086445535
Address: 164 High St, Orpington BR6 0JR, United Kingdom

1

Information We Collect

We collect information in three main ways: what you directly provide us, what we observe through your interactions, and what we receive from educational partners when relevant.

Personal Information You Provide

Contact details including name, email address, and phone number
Educational background and professional experience relevant to mental health studies
Learning preferences and accessibility requirements
Payment information for course enrollment (processed securely through third-party providers)
Communication records including support tickets and program feedback
Assignment submissions and academic progress data

Automatically Collected Data

When you visit our website or use our learning platform, we collect technical information that helps us provide better service. This includes your IP address, browser type, device information, and how you navigate through our content. We use this data to identify technical issues, understand which resources are most helpful, and improve the overall learning experience.

We never collect sensitive personal data such as health records, financial details beyond payment processing, or information unrelated to your educational journey with us.

2

How We Use Your Information

Your information serves specific purposes that directly benefit your learning experience and our ability to provide quality education in mental health studies.

Educational Services

We use your data to personalize your learning path, track academic progress, provide feedback on assignments, and connect you with appropriate resources. Your educational background helps us tailor content complexity, while your learning preferences guide how we present materials.

Communication and Support

Your contact information enables us to send important updates about your programs, respond to questions, and provide technical support. We also use this data to share relevant opportunities for continued learning or professional development in mental health fields.

Platform Improvement

Aggregated usage data helps us understand which teaching methods work best, identify common challenges students face, and develop new resources. This analysis always focuses on patterns rather than individual behavior, protecting your privacy while improving our educational offerings.

We process your personal data based on legitimate educational interests, contractual obligations for enrolled students, and your explicit consent for optional communications.

3

Data Sharing and Third Parties

We limit data sharing to essential partners who directly support your educational experience. Every third party we work with must meet strict privacy and security standards.

Educational Partners

Accredited institutions and certification bodies may receive relevant academic records to validate your completed coursework. We only share information necessary for credentialing purposes and with your explicit consent for each transfer.

Service Providers

Our learning management system, payment processors, email service providers, and cloud storage partners access limited data solely to deliver services you've requested. These relationships are governed by comprehensive data processing agreements that restrict how they can use your information.

Legal Requirements

We may disclose information when required by UK law, court orders, or to protect the safety of our learning community. In such cases, we limit disclosure to the minimum necessary and notify affected individuals when legally permitted.

We never sell personal data to marketers, data brokers, or unrelated third parties. Your educational information remains confidential and purpose-driven.

4

Your Privacy Rights

Under UK data protection law, you have significant control over your personal information. Here's what you can request and how we'll respond:

Access Your Data

Request a complete copy of personal information we hold about you, including how we obtained it and who we've shared it with.

Correct Inaccuracies

Update or correct any incorrect or outdated information in your student records or contact details.

Delete Information

Request deletion of your data when it's no longer needed for educational purposes or legal requirements.

Restrict Processing

Limit how we use your information while maintaining your access to essential educational services.

Data Portability

Receive your academic records and progress data in a format you can transfer to other educational providers.

Withdraw Consent

Opt out of optional communications or data uses you previously agreed to, without affecting your core educational services.

How to Exercise Your Rights

Contact us at [email protected] with your specific request. We'll respond within 30 days and provide clear information about any actions we take. For complex requests, we may need additional time and will explain any delays.

If you're not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.

5

Data Security and Protection

Protecting your information requires multiple layers of security, from technical safeguards to staff training. We invest significantly in maintaining robust protection that evolves with emerging threats.

Technical Security Measures

All data transmission uses SSL/TLS encryption, ensuring information travels securely between your device and our servers. Our databases employ encryption at rest, access controls that limit staff permissions to necessary functions only, and regular security audits by independent specialists.

Access Controls

Educational staff can only access student information relevant to their roles — instructors see academic progress, support staff see contact details and technical issues, administrators have broader access but all actions are logged and monitored.

Data Backup and Recovery

We maintain secure backups of your educational records to prevent data loss from technical failures or security incidents. Backup systems use the same encryption and access controls as primary storage, with regular testing to ensure reliable recovery.

While we implement strong security measures, no system is completely immune to all risks. We monitor for threats continuously and will notify you promptly of any incidents affecting your personal data.

6

Data Retention and Deletion

We keep your information only as long as necessary for educational, legal, and legitimate business purposes. Different types of data have different retention periods based on their purpose and regulatory requirements.

7 Years
Academic records, transcripts, and certification data — maintained for verification purposes and potential future credentialing needs
3 Years
Financial records related to course payments and refunds — required for accounting and tax compliance
2 Years
Communication logs and support interactions — used for service improvement and issue resolution
1 Year
Website analytics and technical logs — analyzed for platform optimization then automatically deleted
Immediate
Marketing contact lists when you unsubscribe — removed within 48 hours of your request

Deletion Process

When data reaches the end of its retention period, we use secure deletion methods that make information unrecoverable. For sensitive educational records, we employ multiple-pass deletion techniques that exceed standard security requirements.

You can request earlier deletion of specific data types, though some information must be retained to comply with educational regulations or for essential student services like transcript requests.

7

International Data Transfers

While Zenithron Corp operates primarily within the UK, some educational resources and technical services involve international data transfers. We ensure all transfers maintain UK-equivalent privacy protections.

Transfer Safeguards

When we transfer data outside the UK, we use appropriate safeguards including adequacy decisions by UK regulators, standard contractual clauses that bind recipients to strict privacy requirements, and certification schemes that demonstrate equivalent protection levels.

Educational Partner Networks

Some specialized mental health research databases and academic resources are hosted internationally. We only use providers with robust privacy frameworks and clear commitments to protect student data according to UK standards.

You have the right to object to international transfers of your data. In such cases, we'll work to provide educational services using UK-based alternatives where possible.

8

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and understand how visitors interact with our educational content.

Essential Cookies

These cookies are necessary for basic website functionality — maintaining your login session, remembering course progress, and ensuring secure access to student resources. You cannot opt out of essential cookies without significantly impacting your ability to use our platform.

Analytics and Performance

We use privacy-focused analytics tools to understand which educational content is most helpful, identify technical issues, and improve navigation. This data is anonymized and used only for platform enhancement purposes.

Preference Cookies

These remember your choices about accessibility settings, language preferences, and content display options. They improve your experience but are not essential for basic functionality.

You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some features of our educational platform.

9

Updates to This Policy

Privacy practices evolve with technology, regulations, and our educational offerings. We review this policy regularly and update it when necessary to reflect current practices and legal requirements.

Notification Process

For significant changes that affect how we handle your data, we'll notify current students via email at least 30 days before implementation. Minor updates — such as clarifications or contact information changes — will be posted on our website with an updated "last modified" date.

Your Options

If you disagree with policy changes, you can exercise your privacy rights including data deletion or restriction. For enrolled students, we'll work to minimize disruption to your educational progress while respecting your privacy preferences.

We recommend reviewing this policy periodically, especially before enrolling in new courses or updating your contact preferences.

Privacy Questions or Concerns?

We're committed to transparent communication about your privacy rights and our data practices.

Email: [email protected]
Phone: +442086445535
Address: 164 High St, Orpington BR6 0JR, United Kingdom