Conducting Initial Assessments
Learn to create safe spaces for clients to share their stories. We cover practical techniques for asking difficult questions with compassion and building rapport from the first meeting.
Always have tissues within easy reach but not obviously placed. Clients notice these small details and feel more comfortable when they know you're prepared for emotional moments.
Managing Crisis Situations
Crisis intervention isn't just about de-escalation – it's about maintaining your own emotional balance while providing stable support. We'll walk through real scenarios and practice responses.
You'll learn when to involve other services, how to document critical incidents properly, and strategies for following up after crisis situations resolve.
Building Treatment Plans
Effective treatment plans balance clinical best practices with individual client preferences and circumstances. We show you frameworks that work in both NHS and private practice settings.
The best treatment plan is one the client will actually follow. Include them in goal-setting and check in regularly about what's working and what isn't.
Self-Care and Professional Boundaries
This work takes an emotional toll. We'll discuss practical strategies for managing your own mental health, recognising burnout signs, and maintaining professional relationships without becoming overly detached.
